One of the things I like about Smashwords, even though I’m still just a reader, is that Mark Coker is one of those people who believe in an open approach to information. He is, of course, a major supporter of self-publishing and, as such, you might expect that he wouldn’t talk about the problems and drawbacks. But one of the problems that he and his staff are working on is a better way to present the site and prevent the kind of public complaints that can make a bad impression.
There was a recent flap about the amount of adult material on the site, and the very real possibility that young people might see something their parents would prefer they didn’t have access to. So, instead of yelling “Free speech!” the problem was acknowledged. It will be interesting to see how Smashwords resolves the problem of giving every author a fair shot at being seen while keeping possibly objectionable material where immature eyes are less likely to see it.
Mark Coker’s blog post: Smashwords Year in Review, Plans for 2011